Flat monthly rates. No hourly meter.
Pick by headcount. Every plan includes scheduled on-site visits plus call-outs in between. Already have equipment you like? Start on Support and keep it.
On-site plans
1–20 employees · Keep your current equipment
- I work with the network and hardware you already own
- Workstation repair and diagnostics
- User accounts, passwords and permissions
- Printer, peripheral and software support
- Backups checked and reported on each visit
- Call-outs billed at a reduced plan rate
1–5 employees · Micro businesses
- Everything in Support
- Wi-Fi and basic network configuration
- Firewall install and setup
- Backup configured properly, not just checked
- Workstation setup and imaging for new hires
- Priority scheduling for call-outs
6–20 employees · Small businesses
- Everything in Starter
- Full network setup and VLAN configuration
- Firewall and VPN setup
- Server health checks and backup verification
- Computer repair and diagnostics on site
- Asset inventory kept current
21–100+ employees · Mid to large SMBs
- Everything in Essentials
- Full LAN and WAN deployment with VLANs
- Enterprise firewall (Fortinet or equivalent)
- Dedicated server and written recovery plan
- Multi-site and multi-floor builds
- Scheduled after-hours work included
Per employee, that lands around $66–$329 on Starter, $30–$100 on Essentials and $43–$88 on Enterprise. Support works out lower still on a bigger headcount.
One-time installs are quoted separately. Hardware is billed at cost plus a stated markup — you always see the invoice.
Don't need someone in the building?
Most day-to-day IT doesn't need a person standing next to the machine. If you're outside my drive radius, or you just want the maintenance handled without a visit, this is the cheaper way to get it. It's a defined scope, not an open line — you get scheduled upkeep plus a set block of time each month.
1–15 employees · Scheduled remote work, not a hotline
Built for businesses that want the maintenance handled and a technician on retainer — without paying for an open line they'd only use twice a year.
Get startedIncluded every month
- Two hours of remote support, used however you like
- Monthly patch and update management
- Backup monitoring and restore checks
- Firewall and router configuration changes
- User accounts, passwords and permissions
- Email and software licensing admin
- New-hire and departure setup
- Quarterly written health report
Quoted on top, at hourly rates
- Remote work past the two included hours
- Any visit to your site — labor plus travel from Hockley
- Hardware diagnostics, deployment or configuration
- Parts and equipment, priced before anything is ordered
- Cabling, rack work and installs — those are one-time projects
Requests come in by email and get scheduled, usually same or next business day. This isn't an on-call line — the plan covers planned maintenance and a block of time to spend on whatever comes up, so you always know what the month costs before it starts.
You don't have to replace anything to get started.
The cheapest way onto a plan is the equipment already sitting in your closet. If it's supportable, I'll support it.
Keep what you own
I audit the network and hardware that's already there, document it, fix what's misconfigured, and take over managing it. Nothing gets ripped out unless it genuinely can't be supported — and if that happens, I'll tell you which single piece is the problem rather than quoting a full replacement.
Then Support from $249/mo
Have it installed
New office, or gear that's past saving. I spec the equipment to your building and headcount, quote it before anything is ordered, and install and configure it on site. You own the hardware outright — there's no lease and nothing stops working if you leave.
Then Starter, Essentials or Enterprise
Need a build, not a subscription?
Fixed quotes after the walkthrough. Ranges below cover labor and configuration; hardware is quoted on top once we've agreed what you need.
Already own the hardware? The audit-and-config option covers taking over what's there. If pieces are missing or unsupportable, I'll quote those separately rather than replacing everything by default.